Frequently Asked Questions

The Sofiqe app is a personalized makeup and beauty application that uses advanced technology to analyze your skin tone and facial features. It helps you find the perfect makeup products and shades tailored specifically for you.

Sofiqe uses your camera to capture an image of your face. It analyzes your skin tone, facial features, and personal preferences to recommend makeup products, including foundation, lipstick, eyeshadow, and more.

Download the app from your mobile app store (iOS or Android). Open the app and create an account by signing up with your email or social media. Follow the step-by-step guide to allow the app to access your camera and upload your first photo.

Yes, to personalize your experience and save your preferences, creating an account is necessary.

Sofiqe uses proprietary colour science to analyze the tones in your skin. Based on this analysis, it suggests makeup products from its database that best complement your skin tone.

Go to the eyeshadow section. Select the filter option to choose specific categories such as Eyelid, Eyesocket, or Orbital bone. The app will display recommendations based on your preferences.

You can manually adjust recommendations by specifying your skin type, color preferences, or desired product categories. The app filters and settings allow customization to suit your unique needs.

Yes! Sofiqe allows you to share your favorite looks directly from the app. You can also add custom captions, hashtags, and links before sharing on platforms like Instagram and Facebook.

Sofiqe offers a loyalty program where you earn points by using the app, making purchases, and sharing content. These points can be redeemed for discounts or exclusive offers within the app.

Yes, the app is free to download and use. However, some premium features or products may require purchases.

Ensure your app is updated to the latest version. Try restarting the app. If the issue persists, contact Sofiqe support through the app Help and Support section.

Sofiqe is available on iOS and Android devices. Check your device app store to ensure compatibility with your operating system.

Yes, Sofiqe offers expert tips and tutorials based on your selected makeup look. It includes videos and step-by-step guides tailored to your features.

Sofiqe is committed to protecting your privacy. Your personal data including photos are securely stored and not shared with third parties. You can review our privacy policy for more details.

The current version of the app is only available in the English language.

Creating UGC with the Sofiqe app is easy and rewarding. Use the built-in video submission tool to capture your makeup look. Follow pre-filled prompts such as Share your favorite Sofiqe product or Show us your before-and-after transformation. Upload your video with one click, or submit via email at ugc@sofiqe.com. Include your username so we can assign discounts and VIP points to your account.

Creating UGC offers exclusive rewards including special discounts on your next purchase, the chance to be featured on our social media or website, and loyalty points entered into exciting giveaways for every submission.

No professional equipment is required. The Sofiqe app is designed to work seamlessly with your smartphone, making it easy to create high-quality content from anywhere.

Contact the Sofiqe support team for feedback and tips on improving your next video or photo submission.

Yes! Sofiqe allows you to download your submitted content so you can share it across other social media platforms and showcase your creativity to a wider audience.

Sofiqe uses proprietary colour science to analyze your skin tone and facial features, delivering personalized makeup recommendations across our full vegan and cruelty-free range. Simply open the app, scan your face, and discover your perfect shades.

Yes, Sofiqe offers individual eyeshadow pans so you can build your own custom palette. Each pan is vegan, cruelty-free, and available in a wide range of shades to suit every eye color and skin tone.

All Sofiqe lip products are 100% vegan and cruelty-free. We never use animal-derived ingredients and never test on animals, so you can wear your favourite shades with complete confidence.

Yes, Sofiqe offers a beautiful range of vegan and cruelty-free highlighters designed to give you a natural, radiant glow. Every highlighter is certified vegan and cruelty-free.

Yes, all Sofiqe eyeliners are vegan and cruelty-free. Our eyeliner range includes pencil, gel, and liquid formulas in a variety of shades to suit every look and skin tone.

All Sofiqe blushers and blush products are 100% vegan and cruelty-free. Our blush range is formulated with skin-friendly, ethical ingredients for a beautiful, natural flush.

Yes, Sofiqe offers a full range of vegan and cruelty-free foundations. Every product is certified vegan and never tested on animals, and our proprietary colour science helps you find the perfect shade for your skin tone.

No, Sofiqe foundations are never tested on animals. Every product in our range is fully cruelty-free and vegan, certified to the highest ethical standards.

Sofiqe offers a range of vegan and cruelty-free highlighters including powder, stick, and liquid formulas. Use our proprietary colour science to find the perfect highlighter shade for your skin tone.

Yes, Sofiqe offers vegan and cruelty-free eyebrow products including gels and pencils. All products are certified vegan and never tested on animals.

Yes, Sofiqe offers vegan and cruelty-free eyebrow products including gels and pencils. Our eyebrow range is formulated to define and shape your brows naturally.

Yes, all Sofiqe lipsticks are 100% vegan and cruelty-free. Our lip range includes a variety of finishes and shades, and our proprietary colour science helps you find the perfect lipstick for your skin tone.

Sofiqe products are vegan and formulated without harsh chemicals, making them a great choice for sensitive skin. We recommend checking the ingredient list for your specific allergens and patch testing any new product before full application.

Sofiqe offers vegan and cruelty-free compact powder formulated for all skin types. Our compact powder sets your makeup, controls shine, and provides a smooth, flawless finish suitable for daily use.

Yes, Sofiqe offers a full range of vegan and cruelty-free eyeshadow products including palettes and single pans. Every product is certified vegan and never tested on animals.

The Sofiqe app is available for free on both iOS and Android. Simply search for Sofiqe in the App Store or Google Play, download, and create your account to get started.

The Sofiqe app is compatible with most modern iOS and Android devices. We recommend running the latest version of your operating system for the best experience.

A free account is required to save your preferences and get personalized recommendations. Registration takes less than a minute using your email or social media login.

To update the Sofiqe app, visit the App Store or Google Play and tap Update next to Sofiqe. We recommend keeping the app updated to access the latest features and improvements.

Yes, the Sofiqe app is completely free to download and use. Some premium features may be available with select purchases.

Yes, you can delete your Sofiqe account at any time from the account settings within the app. Contact support@sofiqe.com if you need assistance.

Tap Forgot Password on the login screen and enter your registered email address. You will receive a password reset link within a few minutes.

Yes, the Sofiqe app works on tablets running iOS or Android. The camera-based colour matching works best on devices with a front-facing camera.

An internet connection is required for the colour matching and product recommendations. Some previously loaded content may be available offline.

You can contact our support team via the Help and Support section in the app, or by emailing support@sofiqe.com. We aim to respond within 24 hours.

Sofiqe uses proprietary colour science developed to deliver highly accurate shade recommendations. Our technology analyzes hundreds of colour data points from your photo to ensure the best possible match.

For the most accurate results, take your photo in natural daylight or bright, even indoor lighting. Avoid harsh shadows, flash photography, or heavily filtered lighting.

Absolutely. Sofiqe is designed for all skin tones including deep and dark complexions. Our shade database covers the full spectrum to ensure every customer finds their perfect match.

Yes, Sofiqe covers the full range of skin tones from very fair to deep. Our proprietary colour science ensures accurate recommendations for every complexion.

Yes, Sofiqe works beautifully for olive skin tones. Our colour matching technology accurately identifies warm, neutral, and cool undertones to recommend the most flattering shades.

Your undertone is the subtle hue beneath your skin surface and can be warm, cool, or neutral. Choosing makeup that matches your undertone ensures a more natural, harmonious finish. Sofiqe identifies your undertone automatically.

Yes, you can rescan your skin tone at any time from the app. This is useful if your skin changes seasonally or after sun exposure.

Yes, the Sofiqe app recommends eyeshadow shades based on both your skin tone and eye colour to help you create looks that make your eyes stand out.

Sofiqe analyzes your skin tone and undertone to recommend lipstick shades that complement your natural colouring. From nudes to bold reds, every recommendation is tailored to you.

Yes, Sofiqe recommends contour shades based on your skin tone to ensure a natural, sculpted finish. The right contour shade should be two to three shades deeper than your natural complexion.

Sofiqe offers a full range of vegan and cruelty-free makeup including foundation, concealer, lipstick, eyeshadow, eyeliner, blush, highlighter, contour, compact powder, and eyebrow products.

Yes, Sofiqe products are vegan and formulated without harsh chemicals, making them a good choice for sensitive skin. We always recommend patch testing any new product before full application.

Sofiqe products are formulated with skin-friendly, vegan ingredients. Please refer to individual product pages for full ingredient lists and testing information.

Yes, Sofiqe offers full coverage foundation options in our range. Use the app to find the shade that perfectly matches your skin tone for a flawless finish.

Yes, Sofiqe offers long lasting lipstick formulas designed to stay vibrant throughout the day. All our lipsticks are vegan and cruelty-free.

Yes, Sofiqe offers waterproof eyeliner options in our cruelty-free range. Our waterproof formulas are designed to last all day without smudging.

Yes, Sofiqe offers vegan and cruelty-free gel eyeliner. Our gel formula provides a smooth, precise application and long-lasting wear.

For dry skin we recommend our hydrating foundation and cream blush formulas. Avoid matte finishes and opt for products with a satin or dewy finish for a more comfortable, natural look.

For oily skin we recommend our compact powder and matte foundation to control shine throughout the day. Our long lasting formulas are designed to stay in place even on oily skin.

Yes, Sofiqe offers vegan and cruelty-free lip liners to help define and shape your lips. Use our app to find the perfect shade to complement your lipstick choice.

Sofiqe continues to grow its product range. Please visit sofiqe.com or check the app for the latest product additions including mascara.

Sofiqe continues to expand its vegan and cruelty-free product range. Visit sofiqe.com for the latest product updates.

Use the Sofiqe app to scan your skin tone and get an accurate foundation shade recommendation. Our proprietary colour science takes the guesswork out of finding your perfect match.

Your concealer should match your foundation shade or be one shade lighter to brighten under the eyes. Use the Sofiqe app to find the perfect match for your skin tone.

Yes, Sofiqe foundation can be layered for buildable coverage. Start with a light application and build up in areas where you need more coverage.

Sofiqe believes that beautiful makeup should never come at the cost of animal welfare. All our products are formulated without animal-derived ingredients and we are committed to 100% vegan beauty.

Cruelty-free means that no animals were harmed or tested on at any stage of product development or manufacturing. Sofiqe is committed to being fully cruelty-free across our entire range.

Yes, Sofiqe products are certified vegan. We are committed to ensuring every product in our range meets the highest vegan standards with no animal-derived ingredients.

Sofiqe is committed to reducing our environmental impact. We continue to work towards more sustainable packaging solutions across our product range.

Sofiqe is committed to ethical and sustainable formulations. Please refer to individual product ingredient lists on sofiqe.com for full details on specific ingredients.

No. Sofiqe does not test on animals at any stage of production anywhere in the world. Our cruelty-free commitment applies globally across our entire supply chain.

Yes, all Sofiqe products are 100% vegan. No animal-derived ingredients are used in any of our formulations, and we never test on animals.

Sofiqe is committed to clean, skin-friendly formulations. Please refer to individual product pages on sofiqe.com for full ingredient lists and formulation details.

Yes, Sofiqe is built on ethical foundations. We are 100% vegan and cruelty-free, committed to inclusive beauty for all skin tones and to reducing our environmental footprint.

Sofiqe is committed to ethical practices including animal welfare and sustainability. Follow us on social media and visit sofiqe.com for the latest news on our community and charitable initiatives.

Sofiqe ships to over 40 European markets. Visit sofiqe.com for a full list of countries we ship to and the delivery options available in your region.

Delivery times vary by country. UK orders typically arrive within 3-5 working days. European orders may take 5-10 working days depending on the destination.

Yes, Sofiqe offers free shipping on orders above a minimum spend. Check the current free shipping threshold on sofiqe.com as it may vary by market.

Yes, once your order is dispatched you will receive a tracking number by email. Use the tracking link provided to monitor your delivery status.

If your order has not arrived within the expected timeframe please contact support@sofiqe.com with your order number and we will investigate immediately.

Sofiqe currently ships across European markets. Please visit sofiqe.com for the latest information on available shipping destinations.

If your order has not yet been dispatched we may be able to update your delivery address. Contact support@sofiqe.com as soon as possible with your order number.

Sofiqe accepts returns on unopened products within 30 days of purchase. Please contact support@sofiqe.com with your order number to initiate a return.

To return a product contact support@sofiqe.com with your order number and reason for return. Our team will guide you through the return process.

Yes, Sofiqe offers refunds on eligible returns. Once we receive your returned item in its original condition, your refund will be processed within 5-10 working days.

Sofiqe Glam Elite VIP is our exclusive loyalty program that rewards you for every purchase and engagement with the brand. Earn points, unlock tiers, and enjoy exclusive member benefits.

You can join Glam Elite VIP directly through the Sofiqe app or website. Registration is free and you start earning points from your very first purchase.

You earn points by making purchases, leaving reviews, sharing content, referring friends, and engaging with Sofiqe on social media. Every interaction counts towards your rewards.

You can redeem your points for discounts on future purchases through the Sofiqe app or website. Points redemption details are shown in your account.

Please check the current Glam Elite VIP terms and conditions on sofiqe.com for full details on point expiry and program rules.

Glam Elite VIP has multiple membership tiers with increasing benefits as you earn more points. Higher tiers unlock exclusive discounts, early access to new products, and special perks.

Yes, leaving a verified product review on sofiqe.com earns you Glam Elite VIP points. Your feedback also helps other customers find their perfect products.

UGC stands for User-Generated Content. Sofiqe values authentic content created by real customers because it inspires the community and showcases genuine results from our products.

You can submit your UGC directly through the Sofiqe app or by emailing ugc@sofiqe.com. Include your username so we can assign your loyalty points and rewards.

Sofiqe accepts before-and-after photos, makeup tutorials, product reviews, and videos showcasing Sofiqe products in use. Content should be original and created by you.

Yes, Sofiqe rewards UGC creators with loyalty points, exclusive discounts, and the chance to be featured on our social media channels and website.

By submitting content to Sofiqe you grant us permission to share it on our platforms. Full terms are available on sofiqe.com. We always credit the original creator.

Sofiqe ships to over 40 European markets. Please visit sofiqe.com for the full list of countries and delivery options available in your region.

Sofiqe accepts all major credit and debit cards as well as other secure payment methods at checkout. All transactions are processed securely.

Sofiqe offers standard delivery across all markets. Please visit sofiqe.com for the latest delivery options and timeframes available in your country.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

Once your order is dispatched you will receive a confirmation email with a tracking number. Use the link provided to monitor your delivery in real time.

Sofiqe regularly offers promotional discounts and exclusive codes. Sign up to our newsletter and follow us on social media to be the first to hear about our latest offers.

Sofiqe regularly offers promotional discounts and exclusive codes. Sign up to our newsletter and follow us on social media to be the first to hear about our latest offers.

The shelf life of Sofiqe products varies by formula. Please refer to the packaging for the period-after-opening symbol which indicates how long the product can be used after first opening.

Sofiqe regularly offers promotional discounts and exclusive codes. Sign up to our newsletter and follow us on social media to be the first to hear about our latest offers.

Sofiqe regularly offers promotional discounts and exclusive codes. Sign up to our newsletter and follow us on social media to be the first to hear about our latest offers.

Sofiqe accepts all major credit and debit cards as well as other secure payment methods at checkout. All transactions are processed securely.

Sofiqe accepts all major credit and debit cards as well as other secure payment methods at checkout. All transactions are processed securely.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

Once your order is dispatched you will receive a confirmation email with a tracking number. Use the link provided to monitor your delivery in real time.

Sofiqe accepts returns on unopened products within 30 days of purchase. Contact support@sofiqe.com with your order number to start the returns process.

If you received a damaged or incorrect item please contact support@sofiqe.com immediately with your order number and a photo of the item. We will resolve this quickly.

If you received a damaged or incorrect item please contact support@sofiqe.com immediately with your order number and a photo of the item. We will resolve this quickly.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

Yes, all Sofiqe products are 100% vegan and cruelty-free. We never use animal-derived ingredients and never test on animals at any stage of production.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

The Sofiqe app is available for free on iOS and Android. Download from the App Store or Google Play and use our proprietary colour science to find your perfect makeup shades.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

Creating a Sofiqe account is free and takes less than a minute. Sign up via the app or website to save your colour profile, track orders, and earn Glam Elite VIP points.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

Sofiqe accepts all major credit and debit cards as well as other secure payment methods at checkout. All transactions are processed securely.

Creating a Sofiqe account is free and takes less than a minute. Sign up via the app or website to save your colour profile, track orders, and earn Glam Elite VIP points.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

The Sofiqe Glam Elite VIP loyalty program rewards you for every purchase. Earn points, unlock exclusive discounts, and enjoy VIP perks.

For wholesale and retail partnership enquiries please contact us at support@sofiqe.com with details about your business.

The Sofiqe Glam Elite VIP loyalty program rewards you for every purchase. Earn points, unlock exclusive discounts, and enjoy VIP perks.

The Sofiqe Glam Elite VIP loyalty program rewards you for every purchase. Earn points, unlock exclusive discounts, and enjoy VIP perks.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

The shelf life of Sofiqe products varies by formula. Please refer to the packaging for the period-after-opening symbol which indicates how long the product can be used after first opening.

The Sofiqe Glam Elite VIP loyalty program rewards you for every purchase. Earn points, unlock exclusive discounts, and enjoy VIP perks.

Sofiqe accepts all major credit and debit cards as well as other secure payment methods at checkout. All transactions are processed securely.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

Sofiqe products are priced to make luxury vegan beauty accessible. Full pricing is available on sofiqe.com. Sign up for our newsletter for exclusive discounts.

Sofiqe offers gift cards available to purchase on sofiqe.com. Gift wrapping options may also be available at checkout.

Sofiqe offers gift cards available to purchase on sofiqe.com. Gift wrapping options may also be available at checkout.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

Once your order is dispatched you will receive a confirmation email with a tracking number. Use the link provided to monitor your delivery in real time.

For full details please visit sofiqe.com or contact our support team at support@sofiqe.com. We are happy to help with any questions.

Sofiqe offers gift cards available to purchase on sofiqe.com. Gift wrapping options may also be available at checkout.

Sofiqe offers gift cards available to purchase on sofiqe.com. Gift wrapping options may also be available at checkout.

Sofiqe offers gift cards available to purchase on sofiqe.com. Gift wrapping options may also be available at checkout.

The Sofiqe UGC program invites customers to create and share authentic content featuring our products. In return you earn loyalty points, exclusive discounts, and the chance to be featured on our platforms.

Submit your UGC content via the Sofiqe app or email ugc@sofiqe.com. Our team reviews all submissions and the best content is featured on our website and social media channels.

Submit your best makeup looks and before-and-after photos via ugc@sofiqe.com or through the Sofiqe app. Our team selects content to feature across Instagram, TikTok, Facebook, and Pinterest.

We accept most standard video formats including MP4 and MOV. Videos should be filmed in portrait orientation for best results on social media platforms.

UGC videos can range from 15 seconds to 3 minutes. Short punchy videos of 15-60 seconds tend to perform best on social media platforms.

The best UGC content is authentic, well-lit, and shows the product in use. Before-and-after transformations, application tutorials, and genuine product reviews all perform well.

No professional equipment is needed. A modern smartphone with good lighting is all you need to create compelling UGC content for Sofiqe.

Natural daylight near a window is the best lighting for filming makeup content. Ring lights are also excellent for even, flattering illumination. Avoid harsh overhead lighting.

Light, natural-looking filters are acceptable but we prefer content that authentically represents the product. Avoid heavy filters that significantly alter the appearance of shades.

There is no limit to how many times you can submit UGC. The more quality content you create the more loyalty points and rewards you can earn.

Yes, we love content that showcases full Sofiqe looks using multiple products. Multi-product content is especially valuable for our community.

Sofiqe rewards UGC creators with loyalty points, exclusive discounts, and the chance to be featured. For paid brand partnership enquiries contact support@sofiqe.com.

Yes, you can submit product reviews and swatches without showing your face. Close-up product application shots and swatches on the arm or hand are also welcome.

Our team reviews all submissions and will contact you if your content is selected for featuring. Loyalty points are credited to your account after your submission is reviewed.

UGC submissions must be your own original content. You must be the creator of the content you submit and have the right to grant Sofiqe permission to use it.

By submitting UGC you grant Sofiqe a license to use your content on our platforms. You retain ownership of your content. Full terms are available on sofiqe.com.

Yes, Sofiqe always credits the original creator when featuring UGC on our platforms. Your username or handle will be tagged in all posts featuring your content.

Yes, you can request removal of your content at any time by contacting support@sofiqe.com. We will remove your content from our platforms within a reasonable timeframe.

Include your Sofiqe username so we can assign your points, the products featured, and a brief description of your look. Attach your photos or video file or include a link.

Yes, Sofiqe welcomes UGC from customers across all our markets. Include your country in your submission email so we can tag your region appropriately.

Sofiqe works with passionate brand ambassadors who love ethical beauty. Contact us at support@sofiqe.com with your social media handles and a brief introduction to express your interest.

Yes, Sofiqe regularly runs UGC competitions with prizes including product bundles and increased loyalty points. Follow us on social media and subscribe to our newsletter to hear about upcoming competitions.

Yes, please tag us in your posts. Use our official handles across Instagram, TikTok, Facebook, and Pinterest. Tagged posts may be reposted on our official channels.

Use the official Sofiqe hashtag when posting your content on social media. Check our latest social media posts for current campaign hashtags and trending tags.

Yes, UGC submissions are not limited to recent purchases. We welcome content featuring any Sofiqe product regardless of when you bought it.

Yes, written product reviews submitted on sofiqe.com count as UGC and earn you Glam Elite VIP loyalty points. Share your honest experience to help other customers.

Video content and full look tutorials typically earn the highest loyalty points. Before-and-after content and detailed written reviews also earn strong rewards.

UGC must be submitted by individual account holders. If you film content with friends each person should submit individually from their own Sofiqe account.

Sofiqe UGC content must be original, authentic, and appropriate for all audiences. Content must feature genuine Sofiqe products and must not include competitor brand mentions.

You can submit your UGC content by emailing ugc@sofiqe.com. Include your Sofiqe username so we can assign your loyalty points and rewards.

The preferred submission method is via ugc@sofiqe.com or through the Sofiqe app. DM submissions on social media may not always be picked up by our team.

Loyalty points for UGC submissions are typically credited to your account within 5-7 working days of your submission being reviewed by our team.

Yes, you are free to post your content on your own social media channels. Submit your best content to ugc@sofiqe.com to also earn loyalty points from Sofiqe directly.

Absolutely. Sofiqe celebrates beauty for everyone. We welcome and encourage UGC from all customers regardless of gender.

Yes, Sofiqe welcomes UGC from customers of all ages. We celebrate diversity and inclusivity across our community. Customers under 18 should obtain parental consent before submitting.

Feature any Sofiqe product you love. Foundation and concealer transformations, bold lip looks, eyeshadow tutorials, and full face glam are all popular content types with our community.

For information on affiliate partnerships and how to include links in your content contact support@sofiqe.com to discuss our affiliate program.

Yes, Sofiqe reposts selected UGC on TikTok and other social platforms. Create engaging video content and tag us for a chance to be featured on our TikTok channel.

UGC is content created voluntarily by genuine customers. An influencer partnership is a paid or gifted collaboration. Both are valued by Sofiqe but involve different terms and requirements.

Absolutely. Sofiqe values authentic content from real customers regardless of follower count. Genuine reviews and tutorials from everyday users are just as valuable as influencer content.

Sign up for Glam Elite VIP for free through the Sofiqe app or website. Create your account and you automatically become a member and start earning points from your first purchase.

Yes, Glam Elite VIP is completely free to join. There are no membership fees or minimum spend requirements to become a member.

Please visit sofiqe.com or your account dashboard in the Sofiqe app for the latest information on Glam Elite VIP tier names and requirements.

You move up through Glam Elite VIP tiers by accumulating points through purchases and engagement. The more you interact with Sofiqe the faster you progress.

Glam Elite VIP members enjoy exclusive benefits including loyalty points on every purchase, member-only discounts, early access to new product launches, birthday rewards, and priority customer support.

Glam Elite VIP points can be redeemed for discounts on future purchases. The redemption rate is shown in your account dashboard on the Sofiqe app or website.

Yes, you start earning Glam Elite VIP points from your very first purchase. Sign up before you buy to ensure your points are credited to your account.

You can earn points by following Sofiqe on social media, sharing posts, tagging us in your content, and completing social media challenges. Check your account for available actions.

Yes, completing your Sofiqe profile including your colour scan and personal preferences earns bonus Glam Elite VIP points. Check your account for all available earning actions.

At checkout select the option to redeem your Glam Elite VIP points. Your available balance will be shown and you can choose how many points to apply to your order.

Please refer to the Glam Elite VIP terms and conditions on sofiqe.com for details on points earning for gift card purchases.

Glam Elite VIP points can be redeemed for discounts on Sofiqe purchases. The monetary value of points is determined by the redemption rate shown in your account.

Your accumulated points carry over when you move to a higher tier. You do not lose any points when upgrading tiers in Glam Elite VIP.

Sofiqe may offer bonus points for engaging with our content including videos and tutorials. Check your account for currently available earning opportunities.

Your progress toward the next tier is displayed in your account dashboard on the Sofiqe app and website. The points required for each tier are clearly shown.

Glam Elite VIP points are non-transferable and tied to your individual account. They cannot be gifted or transferred to another member.

Higher tier Glam Elite VIP members may receive early access to sales and promotions. Check your account for current tier benefits and upcoming early access events.

Yes, all purchases and eligible engagement actions completed through the Sofiqe app earn Glam Elite VIP points. The app is the easiest way to manage and track your points.

Higher tier members may receive complimentary product gifts as part of their tier benefits. Check your account dashboard for current member perks and rewards.

You can cancel your Glam Elite VIP membership at any time by contacting support@sofiqe.com. Please note that cancellation will result in forfeiture of any unused points.

Yes, as a Glam Elite VIP member your account combines your loyalty profile with your colour science scan to deliver increasingly personalised product recommendations.

Sofiqe may offer points for engaging with blog content. Check your account for currently available earning opportunities including content engagement actions.

Yes, Glam Elite VIP members receive exclusive email communications including member-only offers, early access announcements, and personalised beauty tips.

There is no cap on the number of points you can earn through Glam Elite VIP. The more you purchase and engage with Sofiqe the more points you accumulate.

Sofiqe may run double or bonus points events for Glam Elite VIP members. Subscribe to our newsletter and follow us on social media to hear about upcoming events.

Glam Elite VIP points can typically be redeemed on all eligible orders. Please refer to the terms and conditions on sofiqe.com for any regional restrictions.

Glam Elite VIP members receive a special birthday reward during their birthday month. Make sure your date of birth is saved in your account to receive your gift.

Yes, you will receive a notification when points are credited to your account. You can also check your balance at any time in the Sofiqe app or website.

Signing up to the Sofiqe newsletter may earn you bonus Glam Elite VIP points. Check your account for all currently available point earning actions.

Yes, Glam Elite VIP is fully integrated into the Sofiqe app. Track your points balance, view your tier status, and access member benefits directly from the app.

Points from purchases are typically credited to your account within 24-48 hours of your order being confirmed. Please contact support@sofiqe.com if points have not appeared after 5 working days.

Please refer to the Glam Elite VIP terms and conditions on sofiqe.com for full details on points earning for orders that include promotional discounts.

Higher tier Glam Elite VIP members enjoy priority customer service with faster response times. Contact support@sofiqe.com to access priority support if you are an eligible member.

Glam Elite VIP is the full loyalty program offered by Sofiqe. Please visit sofiqe.com or your account dashboard for the latest information on tier names and structures.

Downloading and registering on the Sofiqe app may earn you a welcome bonus of Glam Elite VIP points. Check your account after downloading for available welcome rewards.

Higher tier Glam Elite VIP members may qualify for free shipping benefits. Check your account dashboard for your current tier benefits and shipping perks.

Glam Elite VIP tiers are determined by your total points accumulated over a rolling period. The more you purchase and engage the higher your tier.

Sofiqe may offer bonus points for attending brand events and activations. Follow us on social media and subscribe to our newsletter for event announcements.

If you return all purchases your points balance will be adjusted accordingly. Please refer to the full terms and conditions on sofiqe.com for details.

Glam Elite VIP is available to customers across Sofiqe markets. Please visit sofiqe.com for any regional availability details.

Proprietary colour science refers to Sofiqe unique technology for analyzing skin tones and matching makeup shades. This technology delivers personalized recommendations with a high degree of accuracy that is not available through generic shade matching.

Sofiqe colour science goes beyond basic shade visualization to deliver genuinely accurate, personalized recommendations based on a detailed analysis of your unique skin tone and undertone.

For best results scan your skin tone in good natural or bright indoor lighting. Low light conditions may reduce the accuracy of your colour analysis.

Yes, Sofiqe colour science is designed to work accurately across all ethnicities and skin tones. Our database covers a comprehensive range of complexions to ensure inclusive recommendations.

Sofiqe colour science covers a comprehensive spectrum of skin tones from very fair to very deep. Our database includes a wide range of shades to ensure every customer finds their perfect match.

Sofiqe colour science primarily analyzes skin tone and undertone from your photo. For specific skin texture concerns such as dry or oily skin please refer to individual product descriptions.

Yes, Sofiqe recommends blush shades based on your skin tone and undertone to ensure a natural, flattering flush of colour that complements your complexion.

Yes, Sofiqe recommends bronzer shades that complement your natural skin tone for a healthy, sun-kissed glow. Use the app to find your ideal bronzer shade.

Yes, Sofiqe recommends concealer shades suited to covering dark circles based on your skin tone. For dark circles a peach or orange-toned corrector followed by a skin-tone concealer works best.

Sofiqe colour science accurately identifies warm undertones and recommends makeup shades with complementary warm, golden, or peachy hues that enhance rather than clash with your natural colouring.

Sofiqe colour science identifies cool undertones and recommends makeup shades with rose, pink, and berry tones that complement cool complexions beautifully.

Yes, finding the perfect nude lipstick is one of the most popular uses of Sofiqe colour science. The app recommends nude shades that are genuinely flattering for your specific skin tone rather than generic nudes.

Lipstick shades interact differently with the pigmentation in your skin. A shade that looks pink on fair skin may appear more neutral on medium skin and completely different on deep skin. Sofiqe colour science accounts for this.

Yes, Sofiqe can recommend the most flattering red lipstick for your skin tone. Blue-toned reds suit cool undertones while orange-toned reds complement warm undertones.

Yes, Sofiqe colour science works for all skin conditions including hyperpigmentation. Our foundation and concealer recommendations are based on your overall skin tone to provide the most balanced match.

Sofiqe proprietary colour science is designed to deliver highly accurate foundation shade matches. Accuracy improves with good lighting during your scan and by ensuring the scan area is free from makeup.

Yes, Sofiqe recommends that you rescan your skin tone after tanning as your shade may have changed. Our colour science will then recommend the most accurate products for your current skin tone.

Sofiqe colour science analyzes your overall skin tone rather than individual features like freckles. This ensures a balanced foundation match that works harmoniously with your natural complexion.

Sofiqe can recommend contour shades based on your skin tone. For face shape specific contouring techniques please refer to the tutorials available in the Sofiqe app.

Yes, the Sofiqe app includes recommendations suited to different occasions. Browse by look type to find daytime nudes and evening bold shades that work with your specific skin tone.

Yes, Sofiqe recommends eyeshadow and eyeliner shades based on your eye colour and skin tone to enhance and complement your natural eye colour for maximum impact.

Brown eyeshadow is universally flattering but works particularly beautifully on blue, green, and hazel eyes. Sofiqe recommends the most flattering brown shades based on your specific eye colour and skin tone.

Bronze, copper, terracotta, warm browns, and purple tones all complement blue eyes beautifully. Sofiqe colour science recommends the most flattering specific shades based on your skin tone as well as eye colour.

Purple, mauve, warm browns, and gold tones complement green eyes beautifully. Sofiqe recommends the most flattering shades for your specific green eye shade and skin tone combination.

Brown eyes are the most versatile and suit almost any eyeshadow colour. Gold, bronze, copper, green, and navy all look stunning on brown eyes. Sofiqe recommends the best shades for your unique colouring.

Hazel eyes have both green and brown tones making them very versatile. Purple, green, gold, and copper eyeshadows all enhance hazel eyes beautifully.

Your skin tone and undertone significantly influence how lipstick colours appear on your lips. Sofiqe colour science accounts for these interactions to recommend shades that will genuinely flatter your specific complexion.

Yes, the perfect pink lipstick varies significantly by skin tone. Sofiqe recommends pink shades that are specifically flattering for your undertone ensuring a harmonious rather than jarring result.

Matte or satin finishes work best for oily skin as they help control shine throughout the day. Avoid dewy or luminous finishes which can emphasise oiliness. Sofiqe can recommend the best formula for your skin type.

Dewy, luminous, or satin finishes work best for dry skin as they add a healthy glow and do not emphasise dry patches. Avoid matte finishes which can look cakey on dry skin.

Yes, Sofiqe recommends products formulated for oily skin types including matte foundations, setting powders, and long-lasting formulas that help manage shine throughout the day.

Yes, Sofiqe recommends hydrating formulas for dry skin types including dewy finish foundations, cream blushes, and moisturising lip products that provide comfort throughout the day.

Sofiqe colour science analyzes your overall skin tone to provide the most balanced and universally flattering shade recommendations across all product categories.

Absolutely. Sofiqe is perfect for makeup beginners. Our colour science recommends natural, enhancing shades that are easy to apply and specifically chosen to complement your natural colouring.

Sofiqe colour science analyzes skin tone independently of hair colour. However our recommendations do take your overall colouring into account to suggest the most harmonious makeup shades for your look.

Sofiqe recommends highlighter shades based on your skin tone. For face shape specific placement tips please refer to the tutorials and guides available within the Sofiqe app.

Yes, your skin tone can be lighter in winter and darker in summer due to sun exposure. Sofiqe recommends rescanning seasonally to ensure your foundation shade remains a perfect match year round.

Yes, Sofiqe can recommend transition shades or advise on mixing two foundations to bridge seasonal skin tone changes. Rescan in spring and autumn for the most accurate seasonal recommendations.

Inclusivity is at the core of Sofiqe colour science. Our database covers the full spectrum of human skin tones with dedicated shade recommendations for every complexion to ensure no customer is left without their perfect match.

Yes, the Sofiqe app can recommend a complete coordinated face look including foundation, concealer, blush, contour, highlighter, eyeshadow, eyeliner, and lipstick all matched to your specific skin tone and undertone.

Store Sofiqe makeup in a cool, dry place away from direct sunlight and humidity. Avoid storing in bathrooms where steam can affect product quality. Keep lids tightly closed when not in use.

Most liquid foundations have a shelf life of 12 months after opening. Check the period-after-opening symbol on your Sofiqe foundation packaging for the specific recommended usage period.

Lipstick typically has a shelf life of 12-24 months after opening. Check the period-after-opening symbol on your Sofiqe lipstick for the specific recommended usage period.

To sanitize lipstick spray lightly with isopropyl alcohol or wipe the surface gently with an alcohol wipe. Allow to dry completely before use.

Yes, Sofiqe lip liners can be sharpened with a standard cosmetic pencil sharpener. Sharpen gently in short turns to maintain a fine point without breaking.

To fix broken pressed eyeshadow add a few drops of isopropyl alcohol to the pan, press the powder back together using a flat tool, and allow to dry completely for several hours.

Use a thin spatula or butter knife to gently lever the pan from its case. Apply gentle heat from a hair dryer to soften any glue. Place in your palette immediately and allow to cool.

Liquid foundation can separate over time. Always shake or stir your foundation before use to recombine any separated ingredients for the best application results.

Store your foundation bottle upside down for a few hours before use. You can also cut open tube packaging with scissors to access the remaining product.

Yes, you can mix Sofiqe foundation shades to create a custom blend or to transition between seasonal skin tone changes. Start with a small amount of each shade on the back of your hand.

Yes, Sofiqe recommends foundation formulas suited to mature skin including satin and dewy finishes that provide coverage without settling into fine lines or appearing dry or cakey.

For covering blemishes use Sofiqe concealer applied with a small flat brush directly onto the blemish. Set with a light dusting of translucent powder to prevent transfer.

Please visit sofiqe.com for the latest information on any primer products currently available in the Sofiqe range.

Please visit sofiqe.com for the latest product information including any foundation formulas with added skincare ingredients.

Matte foundation suits oily skin and provides a shine-free finish. Dewy foundation suits dry or normal skin and provides a healthy, luminous glow. Use the Sofiqe app to find the best formula for your skin type.

Yes, Sofiqe concealer offers buildable coverage allowing you to start light and build up as needed for blemishes, dark circles, and uneven skin tone.

Eyeshadow can be applied with clean fingertips for a more diffused, blended effect. Press and blend the shadow with your ring finger for the most control and warmth from your finger aids blending.

Please visit sofiqe.com for the latest information on bronzer and bronzing products currently available in the Sofiqe range.

Smile gently and apply blush to the apples of your cheeks blending upward toward your temples with a fluffy brush. Use a light hand and build up gradually for the most natural result.

Please visit sofiqe.com for the latest product additions including any setting spray options currently available in the Sofiqe range.

To prevent a cakey finish use the minimum amount of foundation needed and apply with a damp sponge. Avoid applying too many layers and ensure your skin is well moisturised before application.

Please visit sofiqe.com for the latest lip product additions including any lip plumping formulas currently available.

Use a dedicated eye and lip makeup remover oil or micellar water to dissolve waterproof formulas. Apply with a cotton pad and hold briefly before wiping gently to avoid tugging.

Please visit sofiqe.com for the latest product information including any BB or CC cream options currently available in the Sofiqe range.

New Sofiqe product launches are announced on our social media channels, website, and newsletter. The new section on sofiqe.com also showcases the latest additions to our range.

Please visit sofiqe.com for the latest information on the Sofiqe product range including any nail polish options.

Sofiqe currently focuses on makeup. Please visit sofiqe.com for the latest information on any skincare additions to our range.

Please visit sofiqe.com for the latest information on any makeup tools and brushes available in the Sofiqe range.

Please visit sofiqe.com for the latest information on any makeup application tools including beauty sponges available in the Sofiqe range.

If you are new to Sofiqe we recommend starting with our foundation matched to your skin tone using the app. A perfectly matched foundation is the foundation of any great makeup look.

Download the Sofiqe app from the App Store or Google Play and tap Sign Up. Enter your name, email address, and create a password. You can also sign up on sofiqe.com.

Please check the current sign-in options available on the Sofiqe app and website. Social login options including Google may be available depending on your device and region.

Please check the current sign-in options available on the Sofiqe app. Sign in with Apple may be available on iOS devices.

You can update your name in the account settings section of the Sofiqe app. Navigate to your profile and tap Edit to make changes.

You can add or update your profile photo in the account settings section of the Sofiqe app. Tap on the profile picture area and select a photo from your device.

Please check the current display settings available in the Sofiqe app. Dark mode availability may depend on your device settings and app version.

Your order history is available in the account section of the Sofiqe app. Navigate to your profile and select Orders to view all past purchases.

Yes, you can track your current orders in the Sofiqe app. Navigate to your account and select Orders to view dispatch status and tracking information.

Your order receipts are available in your account order history on the Sofiqe app and website. You also receive email receipts for every purchase.

Yes, the Sofiqe app is available for iPhone on iOS. Download it for free from the App Store and ensure you are running a recent version of iOS for the best experience.

Yes, the Sofiqe app is available for Android devices. Download it for free from Google Play and ensure your Android version is up to date for the best experience.

You can log out of the Sofiqe app from the account settings section. Navigate to your profile and scroll to find the log out option.

To clear the app cache go to your device settings, find the Sofiqe app in your installed apps list, and select Clear Cache. This can help resolve performance issues.

If the app keeps crashing try closing and reopening it, clearing the cache, or reinstalling the app. Ensure your device operating system is up to date. Contact support@sofiqe.com if the issue persists.

Delete the app from your device and reinstall from the App Store or Google Play. Your account data is saved in the cloud so you will not lose your colour profile or order history.

Sofiqe is committed to responsible formulations. Please visit sofiqe.com for the latest information on biodegradable formulas and our sustainability initiatives.

Sofiqe is committed to reducing our environmental footprint. Visit sofiqe.com for the latest information on our sustainability practices including energy use.

Please visit sofiqe.com for the latest information on Sofiqe certifications and ethical accreditations.

Sofiqe is committed to ethical sourcing practices. Please visit sofiqe.com for the latest information on our ingredient sourcing and ethical commitments.

Sofiqe is committed to responsible and ethical ingredient sourcing. Please refer to sofiqe.com for our full ethical sourcing policy.

Sofiqe products are vegan and formulated without harsh chemicals. We are committed to minimising our environmental impact across our formulations and packaging.

Sofiqe is working towards more sustainable packaging solutions. Visit sofiqe.com for the latest updates on our packaging sustainability initiatives.

Sofiqe is committed to improving the sustainability of our packaging. Please visit sofiqe.com for the latest information on our recycled and recyclable packaging options.

Sofiqe is actively working to reduce waste across our operations and supply chain. Visit sofiqe.com for our latest sustainability commitments and progress updates.

Sofiqe uses a combination of natural and synthetic vegan ingredients in our formulations. All ingredients are carefully selected to meet our vegan and cruelty-free standards.

Yes, Sofiqe uses plant-based and synthetic ingredients across our range. All ingredients are vegan certified and free from animal-derived substances.

Some Sofiqe products may contain titanium dioxide as a white pigment or UV filter. Please refer to individual product ingredient lists on sofiqe.com for full details.

Some Sofiqe products may contain zinc oxide. Please refer to individual product ingredient lists on sofiqe.com for full formulation details.

Please refer to individual product ingredient lists on sofiqe.com for full details on silicone use in specific Sofiqe formulations.

Please refer to individual product ingredient lists on sofiqe.com for full details on each product formulation including any mineral oil use.

Sofiqe is working towards reducing plastic in our packaging. Visit sofiqe.com for the latest updates on our plastic reduction initiatives and sustainable packaging goals.

Sofiqe uses a range of packaging materials. Visit sofiqe.com for the latest information on packaging choices and our sustainability goals.

Please visit sofiqe.com for the latest information on any recycling partnerships or take-back schemes available for Sofiqe packaging.

Please visit sofiqe.com for the latest information on Sofiqe memberships, certifications, and sustainability partnerships.

Please visit sofiqe.com for the latest information on Sofiqe sustainability reporting and environmental commitments.

Sofiqe is committed to reducing our carbon footprint across operations, supply chain, and delivery. Visit sofiqe.com for our latest environmental targets and progress.

Sofiqe is exploring refillable packaging solutions as part of our sustainability commitment. Visit sofiqe.com for the latest information on any refill options available.

Sofiqe is committed to responsible ingredient sourcing including mica. Please visit sofiqe.com for our full sourcing and ethics policy.

Please visit sofiqe.com for the latest information on Sofiqe cruelty-free certifications and accreditations including any PETA approval.

Please visit sofiqe.com for the latest information on Sofiqe cruelty-free certifications including any Leaping Bunny approval.

Please visit sofiqe.com for the latest information on Sofiqe vegan certifications including any Vegan Society trademark.

Sofiqe is committed to clean beauty formulations. Please refer to individual product ingredient lists on sofiqe.com for full details including formaldehyde information.

Sofiqe is committed to clean formulations. Please refer to individual product pages on sofiqe.com for full ingredient lists including BHA and BHT information.

Please refer to individual product ingredient lists on sofiqe.com for full fragrance and allergen information including synthetic fragrance use.

Sofiqe is committed to product safety. Please visit sofiqe.com for information on our safety testing and quality assurance processes.

Please refer to individual product pages on sofiqe.com for any dermatologist testing or approval claims for specific products.

Please refer to individual product ingredient lists on sofiqe.com for full details on alcohol and ethanol use in specific formulations.

Please refer to individual product pages on sofiqe.com for full ingredient lists. If retinol is included it will be clearly listed in the product ingredients.

Sofiqe is committed to product safety and complies with all cosmetic safety regulations. Please visit sofiqe.com for our full safety and compliance information.

Sofiqe is built on ethical foundations including animal welfare. Visit sofiqe.com for the latest information on our charitable partnerships and community initiatives.

Please visit sofiqe.com for the latest and most complete information on all Sofiqe certifications, accreditations, and ethical standards compliance.

Sofiqe is committed to ethical business practices across our supply chain. Please visit sofiqe.com for our supplier ethics and sourcing standards.

Sofiqe is committed to ethical sourcing and does not condone child labour in any part of our supply chain. Please visit sofiqe.com for our full ethics policy.

Yes, Sofiqe is committed to diversity, inclusion, and gender equality both within our business and through our inclusive beauty products that cater to all genders.

Sofiqe is committed to ethical business practices. Please visit sofiqe.com for our full modern slavery and human rights policy.

Yes, all Sofiqe products are suitable for vegetarians. Our full range is also vegan meaning no animal-derived ingredients of any kind are used.

Sofiqe uses plant-based waxes rather than animal-derived waxes such as beeswax in all our products. Please refer to individual product pages for specific wax ingredients.

Sofiqe may use castor oil in some formulations as it is a plant-derived ingredient that is fully vegan. Please refer to individual product ingredient lists for full details.

Sofiqe may use candelilla wax as a plant-based vegan alternative to beeswax in lip products. Please refer to individual product ingredient lists for full details.

Sofiqe may use carnauba wax which is a plant-derived vegan wax. Please refer to individual product ingredient lists on sofiqe.com for full details.

Sofiqe may use coconut-derived ingredients in some formulations. Please refer to individual product ingredient lists on sofiqe.com for full details.

Please refer to individual product ingredient lists on sofiqe.com for full details on all ingredients used in specific Sofiqe formulations.

Please refer to individual product ingredient lists on sofiqe.com for full details on all ingredients used in specific Sofiqe formulations.

Sofiqe uses a combination of approved synthetic and natural plant-based dyes and pigments. All are vegan and free from animal-derived colorants such as carmine.

Sofiqe may use iron oxides as pigments in some products. Iron oxides are mineral-based and considered vegan. Please refer to individual product ingredient lists for full details.

Yes, Sofiqe complies with all relevant cosmetic regulations in the markets where our products are sold including EU cosmetic regulations.

Yes, Sofiqe complies with all UK cosmetic regulations post-Brexit. Our products meet all required safety and labelling standards for the UK market.

Yes, diversity and inclusion are core to Sofiqe values. Our products are designed for all skin tones, genders, and backgrounds. We celebrate beauty in all its forms.

Sofiqe is committed to ethical ingredient sourcing. Please visit sofiqe.com for our full palm oil and ingredient sourcing policy.

Sofiqe is actively working to reduce plastic use in our packaging. Visit sofiqe.com for our latest plastic reduction targets and sustainability commitments.

Any Sofiqe brushes or tools are vegan and cruelty-free. We do not use animal hair in any of our products or accessories.

Sofiqe is committed to environmental stewardship. Visit sofiqe.com for the latest information on any reforestation or environmental initiatives we support.

Sofiqe is working on reducing the environmental impact of our deliveries. Visit sofiqe.com for the latest information on our delivery sustainability initiatives.

Sofiqe eye products are vegan and formulated without harsh chemicals. If you have particularly sensitive eyes we recommend checking individual product ingredient lists and patch testing.

Sofiqe uses approved cosmetic colorants including both mineral-derived and synthetic vegan options. All colorants are free from animal-derived sources such as carmine.

Sofiqe products are formulated to cosmetic safety standards and are vegan and cruelty-free. Please refer to individual product pages for full ingredient and safety information.

Sofiqe products may contain cosmetic preservatives to ensure product safety and shelf life. All preservatives used meet vegan standards. Please refer to individual product ingredient lists.

Sofiqe is committed to responsible inventory management to minimise waste. Please visit sofiqe.com for our full sustainability and waste reduction policy.

Sofiqe is committed to reducing waste across our operations. Visit sofiqe.com for our latest sustainability targets and progress toward zero waste goals.

Please visit sofiqe.com for the latest information on any packaging take-back or recycling schemes currently available from Sofiqe.

Sofiqe is committed to ethical global sourcing practices. Please visit sofiqe.com for our full supplier ethics and ingredient sourcing standards.

Sofiqe is committed to responsible and sustainable ingredient sourcing. We do not knowingly use ingredients derived from endangered plant species.

Sofiqe is committed to responsible sourcing that supports rather than harms biodiversity. Visit sofiqe.com for our latest environmental and biodiversity commitments.

Yes, Sofiqe has an environmental commitment embedded in our business practices. Please visit sofiqe.com for our full environmental policy and sustainability targets.

Sofiqe is committed to fair, ethical, and inclusive treatment of all employees and partners. Please visit sofiqe.com for our full ethics and people policy.

Yes, Sofiqe is committed to full ingredient transparency. All product ingredient lists are available on sofiqe.com and on product packaging.

Please refer to individual product ingredient lists and safety information on sofiqe.com for details on nano particle use in specific formulations.

Please refer to individual product ingredient lists on sofiqe.com for full details on PEG use in specific Sofiqe formulations.

Sofiqe is committed to ethical trading practices throughout our supply chain. Please visit sofiqe.com for our full ethical sourcing and trading standards.

Sofiqe is committed to honest, transparent communication about our sustainability practices and claims. We do not make environmental claims we cannot substantiate.

Sofiqe is working toward reducing and offsetting our carbon footprint. Visit sofiqe.com for the latest information on our carbon neutrality targets and progress.

Sofiqe is committed to responsible packaging sourcing. Please visit sofiqe.com for the latest information on our paper and cardboard packaging sustainability standards.

Sofiqe products are vegan and cruelty-free. Please consult with your religious authority for guidance on cosmetic use during Ramadan specific to your practice.

Please visit sofiqe.com for the latest information on any halal certification or compliance for Sofiqe products.

Yes, Sofiqe ships to Georgia. Please visit sofiqe.com for full delivery details and timeframes for your region.

Yes, Sofiqe ships to Lithuania with tracked delivery. Orders typically arrive within 5-10 working days.

Yes, Sofiqe ships to Latvia with tracked delivery. Orders typically arrive within 5-10 working days.

Yes, Sofiqe ships to Estonia with tracked delivery. Orders typically arrive within 5-10 working days.

Yes, Sofiqe ships to Slovenia. Orders are tracked and typically arrive within 5-10 working days.

Yes, Sofiqe ships to Albania. Please visit sofiqe.com for full delivery details and timeframes.

Yes, Sofiqe ships to North Macedonia. Please visit sofiqe.com for full delivery details and timeframes.

Yes, Sofiqe ships to Bosnia. Please visit sofiqe.com for full delivery details and timeframes.

Yes, Sofiqe ships to Montenegro. Please visit sofiqe.com for full delivery details and timeframes.

Yes, Sofiqe ships to Kosovo. Please visit sofiqe.com for full delivery details and timeframes.

Yes, Sofiqe ships to Iceland with tracked delivery. Orders typically arrive within 5-10 working days.

Yes, Sofiqe ships to Luxembourg. Orders typically arrive within 5-7 working days with tracked delivery.

Yes, Sofiqe ships to Malta. Orders are tracked and typically arrive within 5-10 working days.

Yes, Sofiqe ships to Cyprus. Orders are tracked and typically arrive within 5-10 working days.

Yes, Sofiqe ships to Moldova. Please visit sofiqe.com for full delivery details and timeframes for your region.

Please visit sofiqe.com for the latest information on shipping availability to Belarus.

Customs fees may apply for deliveries outside the UK and EU depending on your country regulations. Please check your local customs rules before ordering.

Sofiqe ships orders in compliance with local import regulations. Customs duties where applicable are the responsibility of the recipient. Please check local rules.

Most orders pass through customs without issue. If your order is delayed please contact support@sofiqe.com with your order number and tracking details.

Sofiqe includes relevant order documentation with all shipments. You also receive a full email confirmation with your order details.

Please contact support@sofiqe.com when placing your order if you require a gift receipt to be included with your shipment.

Sofiqe ships orders in packaging that does not prominently display the product contents. Please contact support@sofiqe.com if you have specific packaging requirements.

If a delivery is refused the parcel will be returned to us. Please contact support@sofiqe.com as soon as possible to arrange redelivery or a refund.

Specific delivery date requests depend on the courier and your location. Please contact support@sofiqe.com when placing your order to discuss available options.

Yes, Sofiqe delivers to any valid delivery address including universities and student accommodation. Ensure you include your full address and room number.

Yes, Sofiqe delivers to hospitals and care homes. Please ensure you provide the full address including ward or room number to avoid delivery complications.

Yes, Sofiqe delivers to both residential and business addresses. Please include the full company name and address details at checkout.

You can add delivery instructions at checkout in the order notes or delivery instructions field. This helps the courier find your property or leave your parcel safely.

Please contact support@sofiqe.com to enquire about delivery options for military addresses and BFPO addresses.

Sofiqe ships individual product orders and bundles. There is no specific weight limit for orders but very large orders may be split into multiple shipments.

Sofiqe processes orders individually. Please contact support@sofiqe.com if you have placed multiple orders and wish to combine them into a single shipment.

Sofiqe sends dispatch confirmation by email. SMS notifications may be available depending on the courier used in your region.

Sofiqe is an online-only retailer and does not currently offer click and collect. All orders are delivered directly to your specified delivery address.

Sofiqe uses trusted courier partners for UK deliveries. The specific courier used for your order will be confirmed in your dispatch email.

Sofiqe uses trusted international courier partners for European deliveries. Your dispatch email will confirm the courier and tracking information for your region.

If an item is missing from your order contact support@sofiqe.com within 14 days with your order number and details of the missing item. We will resolve this promptly.

Sofiqe packages all orders carefully to protect products during transit. Glass and fragile items receive additional protective packaging where needed.

If your order has not yet been dispatched please contact support@sofiqe.com immediately to discuss upgrading your shipping option.

Redelivery charges may apply depending on the courier and your location. Please contact support@sofiqe.com if you have missed a delivery and need to arrange redelivery.

Your dispatch confirmation email contains your tracking number and courier contact details. Use the tracking link provided to contact the courier directly.

Please contact support@sofiqe.com or visit sofiqe.com for the latest information on delivery availability to the Channel Islands.

Please contact support@sofiqe.com or visit sofiqe.com for the latest information on delivery availability to the Isle of Man.

Saturday delivery options may be available depending on your location and the courier. Please check the delivery options available at checkout for your region.

Deliveries on public holidays depend on the courier service in your region. Allow extra time for deliveries around national holidays.

If tracking shows delivered but you have not received your order check with neighbours and any safe places around your property first then contact support@sofiqe.com.

Sofiqe packages products to withstand standard transit conditions. If you are concerned about temperature sensitive products during extreme weather please contact support@sofiqe.com.

We recommend ordering at least 7-10 working days before Christmas to allow for standard delivery. Check sofiqe.com for Christmas delivery cut-off dates each year.

Sofiqe participates in promotional events including Black Friday. Sign up to our newsletter and follow us on social media to hear about upcoming promotions and discount events.

If your order is confirmed lost by the courier please contact support@sofiqe.com with your order number. We will arrange a replacement or refund as quickly as possible.

Please contact support@sofiqe.com for information on bulk ordering options and any associated discounts for larger purchases.

Sofiqe does not typically have a minimum order value. However free shipping thresholds apply. Please visit sofiqe.com for current delivery pricing.

Yes, you can use a different billing and delivery address at checkout. This is useful when sending a gift directly to the recipient.

Sofiqe may ship to freight forwarding addresses. Please note that Sofiqe cannot be held responsible for any issues arising after the parcel reaches a forwarding address.

Proof of delivery is available through the courier tracking system provided in your dispatch email. Contact support@sofiqe.com if you require additional proof of delivery documentation.

Sofiqe ships orders in branded packaging designed to protect your products during transit and create a pleasant unboxing experience.

Sofiqe is working toward more eco-friendly packaging solutions. Visit sofiqe.com for our latest packaging sustainability updates and goals.

Parcel redirection depends on the courier service used. Contact the courier directly using your tracking details or contact support@sofiqe.com for assistance.

Sofiqe may offer gift wrapping and gifting options at checkout. Please check the available options on sofiqe.com when placing your order.

Add your delivery instructions in the notes or special instructions field at checkout. You can also contact your courier directly using your tracking information after dispatch.

Please visit sofiqe.com for the latest product range information including any BB cream or tinted moisturiser products currently available.

Please visit sofiqe.com for the latest product additions including any tinted moisturiser or skin tint options in the Sofiqe range.

Please visit sofiqe.com for the latest product information including any skin tint or sheer coverage foundation options available.

Please visit sofiqe.com for the full foundation range including any stick foundation formulas currently available.

Please visit sofiqe.com for the full foundation range including any cushion compact foundation options currently available.

Please visit sofiqe.com for the full foundation range including any powder foundation options currently available.

Please visit sofiqe.com for the full foundation range including any serum foundation or skincare-infused foundation options.

Light coverage suits skin with minimal concerns, medium coverage evens skin tone, and full coverage conceals blemishes and discolouration. The Sofiqe app recommends the most flattering coverage for your skin type.

Yes, Sofiqe concealer is suitable for all genders. Our colour matching technology recommends the perfect shade regardless of gender.

Yes, Sofiqe foundation is suitable for all genders. Use the app to find your perfect shade using our proprietary colour science.

Yes, all Sofiqe products are suitable for all genders. Our colour matching technology recommends the most flattering shades for every individual.

Sofiqe celebrates beauty for everyone. All our products and colour matching technology are designed to be inclusive and welcoming to customers of all gender identities.

Choose an eyeshadow palette that contains a mix of matte and shimmer shades across neutral, transition, and accent colours. Use the Sofiqe app to find palettes with shades that complement your eye colour and skin tone.

For beginners a 9-12 pan palette with a mix of neutral mattes and one or two shimmers is ideal. This gives enough variety to create multiple looks without being overwhelming.

Yes, Sofiqe makeup is suitable for travel. Be aware of airline liquid restrictions for foundations and other liquid products. Consider solid or compact formats for air travel.

Yes, Sofiqe makeup is formulated to look natural and beautiful both in person and in photographs. Avoid flash-reflecting ingredients like heavy powders or glitters for photography.

Sofiqe offers a full range of products perfect for wedding makeup. Use our app to find long lasting, photogenic shades matched to your skin tone for your special day.

Yes, the Sofiqe app recommends eyeshadow shades suited to a smoky eye based on your eye colour and skin tone. Darker lid shades blended through the crease create a classic smoky effect.

The Sofiqe app recommends eyeshadow shades for your colouring. For a cut crease technique apply a sharply defined transition shade in your crease and blend carefully for a graphic effect.

Please visit sofiqe.com for the full eyeshadow range including any duochrome or multichrome shade options currently available.

Please visit sofiqe.com for the full eyeshadow range including any glitter or sparkle formulas currently available.

Yes, Sofiqe offers pressed eyeshadow in individual pans and palettes. Pressed eyeshadows are easy to apply and blend for professional results.

Please visit sofiqe.com for the full eyeshadow range including any loose pigment or loose eyeshadow options currently available.

Apply an eyeshadow primer to your lids before eyeshadow to dramatically increase staying power. Set with a light translucent powder and avoid touching your eyes throughout the day.

Please visit sofiqe.com for the full range of face palettes including any complexion or face palette options currently available.

Please visit sofiqe.com for the full contour product range including any contouring palette options currently available.

For a no-makeup look use a light coverage tinted product, a natural blush shade matched to your skin tone, a nude lipstick recommended by our colour science, and a light mascara.

Please visit sofiqe.com for the full product range including any multi-use or all-in-one products currently available.

Please visit sofiqe.com for the full powder range including any setting powder products currently available in the Sofiqe range.

Apply a light layer of compact powder over your foundation using a brush or powder puff to set your makeup and control shine. Use a fluffy brush for a lighter, more natural finish.

Please visit sofiqe.com for the full powder range including any translucent or colourless setting powder options currently available.

Please visit sofiqe.com for the full powder range including any baking or setting powder products currently available in the Sofiqe range.

Baking involves applying a generous amount of setting powder under the eyes and on the T-zone, leaving it for several minutes, then dusting off the excess for a creaseless, long lasting finish.

Please visit sofiqe.com for the latest product range including any face primer products designed to be worn under foundation.

Please visit sofiqe.com for the latest eye product range including any eyeshadow primer options currently available.

Please visit sofiqe.com for the latest lip product range including any lip primer or lip base options currently available.

Please visit sofiqe.com for the full concealer and complexion range including any colour correcting products currently available.

Colour correcting uses coloured concealers to neutralise skin concerns before foundation. Orange corrects dark circles, green corrects redness, and lavender brightens sallow skin. Use the Sofiqe app to find the right products.

Please visit sofiqe.com for the full eyebrow product range including any eyebrow pencil options currently available.

Please visit sofiqe.com for the full eyebrow range including any eyebrow powder or brow kit options currently available.

Please visit sofiqe.com for the full eyebrow range including any eyebrow pomade or gel options currently available.

Use an eyebrow pencil or powder to fill in sparse areas with short, hair-like strokes following your natural brow shape. Set with a clear or tinted eyebrow gel for long lasting wear.

Please visit sofiqe.com for the full eyebrow range including any clear or tinted eyebrow gel options currently available.

Please visit sofiqe.com for the latest product range including any false lash or lash enhancement options currently available.

Please visit sofiqe.com for the latest product additions including any lash serum or growth treatment options.

Please visit sofiqe.com for the latest product information including any face mask or skincare treatment options currently available.

Please visit sofiqe.com for the latest primer product information including any hydrating or moisturising primer options suitable for dry skin.

Please visit sofiqe.com for the latest primer product information including any mattifying or pore-minimising primer options suitable for oily skin.

For fair skin choose light pinks and peaches. For medium skin choose warm corals and roses. For deep skin choose rich berries and deep mahoganies. The Sofiqe app recommends the perfect shade automatically.

Your bronzer should be two to three shades deeper than your natural skin tone for a natural result. The Sofiqe app recommends the most flattering bronzer shade for your specific complexion.

Please visit sofiqe.com for the latest primer range including any illuminating or strobing primer options currently available.

Please visit sofiqe.com for the latest primer range including any colour-correcting or colour-balancing primer options currently available.

Please visit sofiqe.com for the latest product range including any setting mist or facial spray options currently available.

Please visit sofiqe.com for the latest product range including any makeup fixing or setting spray options currently available.

Setting powder is a dry powder applied with a brush that controls shine and sets cream and liquid products. Setting spray is a liquid misted over finished makeup to lock it in place and add a dewy finish.

Absolutely. Sofiqe products work beautifully as standalone items. A single lipstick, blush, or mascara can complete a minimal everyday look without a full routine.

Browse by category in the Sofiqe app using the navigation menu. Categories include foundation, lips, eyes, and more making it easy to find exactly what you need.

Yes, you can filter products by price range in the Sofiqe app to find options within your budget. Use the filter options on the product listing page.

Yes, you can sort products by best sellers, new arrivals, and price in the Sofiqe app to help you find popular and trending products easily.

Yes, tap the heart icon on any product page in the Sofiqe app to save it to your wishlist. Access your wishlist from your account profile at any time.

Yes, you can share individual product pages from the Sofiqe app using the share icon on the product page. Share via messaging apps, social media, or email.

Yes, use the search bar at the top of the Sofiqe app to search for products by name, category, or keyword. Results are filtered by your colour profile where applicable.

Enter your discount code in the promo code field at checkout in the Sofiqe app. The discount will be applied to your order total automatically.

Product availability is shown on individual product pages in the Sofiqe app. Out of stock items are clearly indicated and you can sign up for restock notifications.

Yes, full ingredient lists are available on individual product pages within the Sofiqe app. Tap on a product and scroll to the ingredients section.

Yes, customer reviews and ratings are displayed on individual product pages in the Sofiqe app to help you make informed purchase decisions.

Yes, the Sofiqe app includes beauty tips, tutorials, and guides to help you get the most from your products and perfect your makeup application techniques.

The Sofiqe app uses your colour science scan and profile to deliver personalized recommendations without a traditional quiz format. Please check the app for any additional quiz features.

Yes, the Sofiqe app includes makeup tutorials and look guides to help you recreate trending looks using products matched to your skin tone and colouring.

Sofiqe uses advanced colour science and AR technology to help visualize makeup shades on your skin tone. Please check the latest version of the app for current AR features.

Please check the current checkout options on the Sofiqe app. Guest checkout may be available depending on your device and region.

The Sofiqe app allows you to save payment methods securely for faster checkout. Payment details are encrypted and stored by our certified payment partner.

Yes, you can use the Sofiqe app across all markets where Sofiqe is available. Your colour profile and account are accessible wherever you shop.

The Sofiqe app currently operates in English. Additional language support is being developed as part of our European expansion. Check for updates in the App Store or Google Play.

Yes, your recent purchase history is available in your account section within the Sofiqe app. Navigate to your profile and select Orders to view your history.

Yes, you can reorder previously purchased products directly from your order history in the Sofiqe app. Navigate to Orders and select the item you wish to reorder.

Enable push notifications in the Sofiqe app to receive alerts about sales, new products, and exclusive member offers. Manage notification preferences in your device settings.

Please check the current features available in the Sofiqe app for price drop or back-in-stock notification options.

Yes, your Glam Elite VIP loyalty profile is integrated into the Sofiqe app. View your points balance, tier status, and available rewards from your account section.

Yes, the Sofiqe app includes a Help and Support section where you can contact our customer support team, access FAQs, and find answers to common questions.

Please check the current support options available in the Sofiqe app. Live chat availability may vary depending on your region and app version.

You can manage your communication preferences and newsletter subscriptions from the account settings section of the Sofiqe app.

Sofiqe may offer referral rewards through the app. Check your account for any available referral programme and how to share your unique referral link.

Yes, your Glam Elite VIP progress is displayed in your account section of the Sofiqe app. See your current points, tier, and how close you are to the next level.

Yes, the Sofiqe app is compatible with Android tablets. Download from Google Play and ensure your Android version is up to date for the best experience.

The Sofiqe app may support biometric login options such as Face ID and fingerprint on compatible devices. Check your device and app settings for biometric login options.

Go to your device settings, find Sofiqe in your apps list, and ensure notifications are turned on. You can also manage notification preferences within the Sofiqe app settings.

Go to your device settings, find Sofiqe in your apps list, and turn off notifications. You can also manage specific notification types within the Sofiqe app settings.

Visit the Sofiqe app for the latest product bundle offers and value sets. Bundle deals are highlighted in the promotions or offers section of the app.

Please check the current gifting options available in the Sofiqe app including any gift message or direct gifting features.

Sofiqe is committed to making our app accessible to all users. Please contact support@sofiqe.com if you have specific accessibility needs or encounter issues.

The Sofiqe app respects your device accessibility settings including text size preferences. Enable large text in your device accessibility settings to apply it to the app.

Please check the Samsung Galaxy Store for Sofiqe app availability. The primary download channels are the Google Play Store and Apple App Store.

A camera is required for the skin tone scanning feature which provides personalized shade recommendations. You can browse and purchase products without completing a scan.

When prompted by the app tap Allow to grant camera access. If you previously denied access go to your device settings, find Sofiqe, and enable camera permission.

Sofiqe uses your photo for the colour analysis scan but does not store your personal photos on our servers. Please refer to our Privacy Policy on sofiqe.com for full details.

You can browse and purchase products without using the camera feature. However personalized shade recommendations require completing the skin tone scan using your device camera.

Please check the current display settings available in the Sofiqe app. Dark theme availability may depend on your device system settings and app version.

To rate the Sofiqe app go to the App Store or Google Play, search for Sofiqe, and tap the rate or review option. Your feedback helps us improve the app.

Contact support@sofiqe.com with a description of the issue including your device type, operating system version, and app version. Screenshots are very helpful.

The Sofiqe app includes beauty inspiration, tips, and editorial content to complement your shopping and colour matching experience.

Yes, you can add products to your basket in the Sofiqe app and save them for later without completing a purchase immediately.

Enable push notifications to receive alerts when items in your basket or wishlist go on promotion in the Sofiqe app.

Please check the current payment options available at checkout in the Sofiqe app for split payment functionality.

Your unique referral code can be found in the account or referral section of the Sofiqe app. Share it with friends to earn loyalty rewards when they make their first purchase.

Sofiqe colour science analyzes your skin tone from a photo rather than directly through the screen, so screen protectors do not affect the accuracy of your scan.

Sofiqe colour science analyzes the skin tone in your photo. For the most accurate results scan an area of clear skin without facial hair such as your forehead or cheek.

Sofiqe colour science is designed to work across all skin tones and conditions. Please contact support@sofiqe.com if you have specific questions about recommendations for your unique colouring.

Sofiqe colour science analyzes your overall skin tone from your photo. For customers with vitiligo we recommend scanning the majority skin tone for the most useful foundation recommendations.

Sofiqe colour science is built for inclusivity including very deep and rich complexions. Our database covers deep skin tones extensively to ensure accurate and flattering recommendations.

Yes, Sofiqe colour science works beautifully for South Asian skin tones. Our technology accurately identifies the warm, golden, and olive undertones common in South Asian complexions.

Yes, Sofiqe colour science works for East Asian skin tones. Our technology identifies the cool, neutral, and yellow undertones common in East Asian complexions for accurate recommendations.

Yes, Sofiqe colour science is designed for all skin tones including Middle Eastern complexions. Our technology identifies warm, golden, and olive undertones for highly personalised recommendations.

Yes, Sofiqe is built for inclusivity across all skin tones including deep African complexions. Our extensive shade database ensures accurate and flattering recommendations for all complexions.

Yes, Sofiqe colour science works for Latin skin tones. Our technology identifies the warm, olive, and golden undertones common in Latin complexions for personalized shade recommendations.

The Fitzpatrick scale classifies skin tones from Type 1 very fair to Type 6 very dark. Sofiqe colour science uses a more detailed analysis system to deliver more precise and personalised recommendations.

Sofiqe proprietary colour science analyzes the subtle underlying hues in your skin from your photo to identify whether your undertone is warm yellow-golden, cool pink-red, or neutral balanced.

A neutral undertone means your skin has a balance of both warm and cool tones. Neutral undertone skin suits both warm and cool makeup shades making it the most versatile skin tone type.

The vein test is a simple way to identify your undertone. Check the veins on your inner wrist. Blue or purple veins suggest cool, green veins suggest warm, and a mix suggests neutral.

Yes, Sofiqe colour science accounts for both skin tone depth and undertone to recommend the most flattering shades across all product categories.

Skin tone depth refers to how light or dark your overall complexion is ranging from very fair to very deep. It is different from undertone which refers to the underlying hue. Sofiqe analyses both.

Some shades are more universally flattering than others but most lipstick shades look different on different skin tones due to skin pigmentation. Sofiqe recommends shades personalised to your specific tone.

Sofiqe recommends eyeshadow shades based on eye colour and skin tone. For eye shape specific techniques please refer to the tutorials available in the Sofiqe app.

Almond eyes are considered the most versatile eye shape. Most eyeshadow techniques work well. Sofiqe recommends the most flattering shades based on your eye colour and skin tone.

For hooded eyes focus shadow on the visible lid and avoid heavy colour in the crease which may not be visible. Light to medium shades on the lid with a defining liner work beautifully.

For round eyes elongate with shadow applied further into the outer corner and a cat eye liner to create the illusion of a more oval shape.

For monolid eyes bold shimmer shades on the entire lid and a strong liner create definition. Avoid heavy crease work which may not be visible with this eye shape.

For deep set eyes use lighter shades on the lid to bring the eyes forward. Avoid heavy dark shades on the entire lid which can make deep set eyes appear more sunken.

For close set eyes apply darker shades to the outer corners and blend well outward to create the illusion of wider spacing between the eyes.

For wide set eyes focus darker shades on the inner corners and blend inward to create the illusion of closer spacing between the eyes.

Yes, as Sofiqe adds new products to our range they are included in the colour matching recommendations. Always update your app to access the latest product additions.

Yes, the Sofiqe app includes recommendations for bold and dramatic looks including gothic-inspired makeup. Use the look filter to find dark lip and eye shades suited to your skin tone.

Yes, the Sofiqe app includes recommendations for editorial and colourful looks. Use the look type filter to explore bold and artistic makeup options matched to your colouring.

Yes, Sofiqe can recommend the most flattering coral lipstick for your skin tone. Warm and medium skin tones typically suit orange-coral shades while cool skin tones suit pink-coral shades.

Yes, Sofiqe recommends berry lipstick shades suited to your skin tone. Berry shades with blue undertones suit cool complexions while warmer berry-wine shades suit warm skin tones.

Yes, Sofiqe recommends mauve lipstick shades suited to your undertone. Cool mauve shades suit cool and neutral skin tones while warm rose-mauve shades flatter warm complexions.

Yes, Sofiqe can recommend terracotta-inspired shades for your skin tone. Terracotta tones in blush, eyeshadow, and lip products tend to flatter warm and olive skin tones beautifully.

A natural or satin finish foundation looks best in photos. Matte finishes can look flat in pictures while very dewy finishes can create glare. Sofiqe can recommend the best formula for your skin type.

Sofiqe recommends shades that look flattering in a variety of lighting conditions. For specific lighting situations such as stage or photography consult the tutorials in the Sofiqe app.

Yes, the Sofiqe app considers your overall colouring including hair colour when making recommendations. Input your hair colour profile to receive the most harmonious makeup suggestions.

Blondes with fair skin and cool undertones suit cool pinks, mauves, and berry shades. Warm blondes suit peachy nudes, corals, and warm browns. The Sofiqe app accounts for your full colouring.

Brunettes have great versatility with makeup. Warm browns, terracottas, and rich wines complement dark hair beautifully. The Sofiqe app recommends shades based on your full colouring profile.

Redheads typically suit earth tones, warm browns, peaches, and corals that complement the warmth in red hair. Avoid cool pinks and purples which can clash. Sofiqe accounts for hair colour in its recommendations.

Black hair is versatile and suits bold and dramatic makeup well. Deep reds, rich wines, and smoky eyes complement black hair beautifully. The Sofiqe app personalises recommendations for your full colouring.

Grey and silver hair has a cool elegance that suits cool pinks, purples, and icy nudes. Bold lipsticks in berry and wine shades also look stunning against grey hair.

Yes, the Sofiqe app can recommend coordinated shades for a monochromatic look where your lips, blush, and eyeshadow are in the same colour family matched to your skin tone.

Yes, the Sofiqe app includes seasonal look recommendations. For summer fresh looks explore natural blushes, bronzers, coral lips, and light shimmer eyeshadows suited to your skin tone.

Yes, the Sofiqe app includes seasonal recommendations. Autumn calls for warm terracottas, deep plums, rich browns, and bronze highlighters. Find the perfect autumn shades for your skin tone in the app.

Yes, the Sofiqe app includes recommendations for winter beauty looks. Bold berries, deep reds, cool pinks, and frosty highlighters are classic winter choices matched to your specific colouring.

Yes, the Sofiqe app includes spring beauty recommendations. Fresh corals, soft pinks, light lilacs, and dewy finishes are perfect spring choices matched to your skin tone and undertone.

Yes, the Sofiqe app includes look recommendations for formal occasions. Find elegant, polished shades suited to events, weddings, and formal settings based on your personal colouring.

Yes, the Sofiqe app includes recommendations for everyday and professional settings. Find natural, polished shades suited to an office environment matched to your skin tone.

Yes, the Sofiqe app includes bold and creative look recommendations suited to festivals. Explore bright eyeshadows, bold lips, and glitter options matched to your colouring.

Colour theory in makeup involves understanding how colours interact with your skin tone and undertone to create harmonious or complementary looks. Sofiqe applies colour theory automatically through our proprietary colour science.

Sofiqe focuses on skin tone and colouring for makeup recommendations. For outfit-specific makeup pairings please refer to the beauty tips and styling guides in the app.

Please visit sofiqe.com for the full lip product range including any lip stain or long-wearing lip colour options currently available.

Please visit sofiqe.com for the full lipstick range including any liquid lipstick formulas currently available in the Sofiqe collection.

Yes, Sofiqe offers lipstick in a range of finishes including satin. Use the Sofiqe app to find the perfect satin lipstick shade for your skin tone.

Yes, Sofiqe offers matte lipstick formulas for a bold, modern finish. Use the app to find the most flattering matte shade for your skin tone and undertone.

Please visit sofiqe.com for the full lip range including any high shine or glossy lipstick finish options currently available.

Yes, Sofiqe offers creamy lipstick formulas designed for comfortable, moisturising wear with rich colour payoff. Use the app to find your perfect shade.

To prevent lipstick bleeding apply a lip liner around and slightly inside your lip line before lipstick. This creates a barrier that keeps the colour in place throughout the day.

Apply lip liner slightly outside your natural lip line for the illusion of fuller lips. Apply lipstick and add a small amount of lighter shade or gloss to the centre of your lips.

Please visit sofiqe.com for the latest lip product range including any plumping gloss or lip volumising options currently available.

Yes, lipstick looks great without liner. Lip liner extends wear time and prevents bleeding but is entirely optional. Use a brush for a more precise application without liner.

You can create an ombre lip effect using two Sofiqe lip shades. Apply a deeper shade to the outer edges and a lighter shade to the centre then blend for a gradual ombre effect.

Bullet lipsticks are convenient and comfortable. Liquid lipsticks offer more intense pigment and longer wear but can be drying. Choose based on your comfort preference and the occasion.

Please visit sofiqe.com for the full lip range including any balm lipstick or tinted balm options currently available.

Please visit sofiqe.com for the full lip range including any sheer or light coverage lip colour options currently available.

Concealer can look grey if the shade is too cool or too light. Use the Sofiqe app to find a concealer shade matched precisely to your skin tone to avoid a grey or ashy cast.

Banana powder is a yellow-toned translucent powder used to brighten and set concealer under the eyes. Please visit sofiqe.com for available powder options in the Sofiqe range.

Pat concealer under the eyes with a damp sponge rather than rubbing. Set immediately with a light translucent powder using a damp sponge. Avoid applying too much product.

Please visit sofiqe.com for the full concealer range including any hydrating or moisturising concealer formulas currently available.

Yes, Sofiqe offers buildable and full coverage foundation options suitable for very uneven skin tones. Use the app to find the most flattering shade matched to your complexion.

To prevent oxidisation choose the right shade for your skin using our app, use a primer before foundation, and set with a powder. Avoid applying too much product in one layer.

Please visit sofiqe.com for the latest foundation range including any formulas with added skincare ingredients such as hyaluronic acid.

Please visit sofiqe.com for the latest foundation range including any formulas with added skincare ingredients such as niacinamide.

Please refer to individual product pages on sofiqe.com for SPF information on specific foundation formulas.

Please refer to individual product pages on sofiqe.com for SPF information on specific foundation formulas.

Load a small amount of foundation onto the tips of a stippling brush and press lightly onto the skin in a stippling motion. This creates a natural, airbrushed finish with buildable coverage.

Apply a small amount of foundation to the back of your hand. Pick up product with the flat side of the brush and press onto skin in a sweeping or pressing motion for full coverage.

Yes, a damp beauty sponge can be used to apply and set powder products including compact powder and baking powder. The damp sponge creates a more skin-like, less powdery finish.

Please visit sofiqe.com for the latest information on any refillable lipstick or sustainable packaging options in the Sofiqe range.

Please visit sofiqe.com for the latest eye care and treatment product additions in the Sofiqe range.

Please visit sofiqe.com for the latest lip product additions including any lip mask or overnight lip treatment options.

Gently exfoliate lips with a lip scrub or a soft toothbrush in circular motions. Apply a lip balm and allow to absorb before applying lip liner and lipstick for the smoothest finish.

Please visit sofiqe.com for the latest primer product range including any primer spray or hydrating mist designed to be used before makeup application.

Please visit sofiqe.com for the latest product information including any skin preparation or pre-makeup spray options in the Sofiqe range.

Please visit sofiqe.com for the latest foundation range including any colour correcting or complexion perfecting foundation options currently available.

Please visit sofiqe.com for the latest foundation range including any pore-minimising or blurring foundation formulas currently available.

Yes, a satin or natural finish foundation works well for combination skin. The Sofiqe app recommends the most flattering formula and shade for your skin type.

Yes, most Sofiqe foundation finishes work well for normal skin. Use the app to find your perfect shade match and select the finish that best suits your preference.

Always blend your foundation down onto your neck and blend well to avoid a visible line at the jaw. Use a damp sponge or clean brush to blend the edges seamlessly.

For dark spots use a buildable medium to full coverage foundation with a colour corrector underneath for maximum coverage. The Sofiqe app will recommend the most suitable shade.

Please refer to individual product pages on sofiqe.com for non-comedogenic claims and formulation details for specific Sofiqe concealer products.

For the most natural look your blush should mimic the flush you get when you exercise or are cold. Pinks for cool tones, peaches and corals for warm tones. The Sofiqe app recommends your perfect shade.

Yes, Sofiqe offers powder blush in a range of shades. Use the app to find the most flattering shade for your skin tone and apply with a fluffy brush to the apples of the cheeks.

Please visit sofiqe.com for the full blush range including any liquid or cream blush formulas currently available.

Please visit sofiqe.com for the full blush range including any stick or balm blush formulas currently available in the Sofiqe collection.

For a lifted look apply blush from the apples of your cheeks diagonally upward toward your temples. This technique creates the appearance of higher cheekbones.

Yes, Sofiqe offers warm, peachy, and coral blush shades that create a natural sun-kissed glow. Use the app to find the most flattering warm shade for your skin tone.

Please visit sofiqe.com for the full blush range including any satin or luminous blush finish options currently available.

Please visit sofiqe.com for the full blush range including any shimmer or illuminating blush options currently available.

Yes, Sofiqe offers matte blush options for a natural, photo-friendly finish. Use the app to find the perfect matte blush shade for your skin tone.

Apply a light layer of translucent powder before blush to create a base for the colour to grip. Set with another light dusting of powder after application for longer wear.

Yes, Sofiqe highlighters work beautifully on dark skin. Rich gold, bronze, and copper highlighter shades create a stunning glow on deeper complexions. The app recommends your perfect shade.

Yes, Sofiqe highlighters look beautiful on fair skin. Pearl, champagne, and soft pink highlighter shades complement fair complexions. The app recommends your most flattering shade.

Please visit sofiqe.com for the full highlighter range including any liquid or strobing drops options currently available.

Please visit sofiqe.com for the full highlighter range including any highlighter stick or balm options currently available.

Sofiqe highlighters can be used on multiple areas including cheekbones, brow bone, nose bridge, and cupid bow for a full face glow. The app recommends the best shade for your skin tone.

Highlighter adds light and glow to the high points of your face. Bronzer adds warmth and dimension to create a sun-kissed effect. Both can be used together for a sculpted glowing look.

Please visit sofiqe.com for the full complexion range including any strobing product or illuminating formula currently available.

Apply a small amount of highlighter down the bridge of your nose with a thin brush or your fingertip to create the illusion of a slimmer, more defined nose bridge.

Please visit sofiqe.com for the latest product additions including any body highlighter or shimmer body product options.

Please visit sofiqe.com for the full eyebrow range including any brow mascara or brow tinting options currently available.

Please visit sofiqe.com for the latest brow product additions including any brow lamination or setting products.

Identify your natural brow shape by holding a straight tool from the side of your nose to determine where your brow should start, arch, and end. Fill in sparse areas with Sofiqe brow products.

Please visit sofiqe.com for the full eyebrow range including any complete brow kit options currently available.

Apply a white or nude eyeshadow base or primer to your lids before your chosen shade to intensify the colour significantly. This technique works especially well with bold and bright shades.

Please visit sofiqe.com for the full eye product range including any eyelid primer or eyeshadow base options currently available.

Please visit sofiqe.com for the full eyeshadow range including any waterproof or long-wearing eyeshadow formulas currently available.

Do your eye makeup before foundation to avoid fall-out ruining your base. Use a light pressing motion rather than sweeping strokes and tap off excess product from your brush.

Please visit sofiqe.com for the full eyeliner range including any kajal or kohl eyeliner options currently available.

Please visit sofiqe.com for the full eyeliner range including brown and other colour options currently available.

Please visit sofiqe.com for the full eyeliner range including any coloured eyeliner options in blue, green, purple, and other shades.

Apply a pencil or gel eyeliner to the upper waterline between your lashes for a natural, lash-enhancing effect. This makes lashes appear thicker without obvious eye makeup.

Please visit sofiqe.com for the full eyeliner range including any white or nude waterline eyeliner options currently available.

Apply a soft pencil or kohl eyeliner to your lower waterline for a smoky, defined look. A white or nude pencil on the lower waterline makes eyes appear larger and more awake.

Please visit sofiqe.com for the full eyeliner range including any precision liner or ultra-fine tip eyeliner options currently available.

Please visit sofiqe.com for the latest eyeliner product additions including any wing stamp or cat eye stamp eyeliner tools.

Use a dedicated eye makeup remover oil or micellar water applied to a cotton pad. Hold over the eye for a few seconds to dissolve the product before gently wiping away.

Yes, Sofiqe offers compact powder suitable for oily skin. A light application of powder throughout the day helps control shine and keep your makeup looking fresh.

Please visit sofiqe.com for the full powder range including any hydrating or moisturising compact powder formulas currently available.

Yes, Sofiqe can recommend foundation shades and formulas that help neutralise redness. A green colour corrector under your foundation can further minimise redness before applying your matched shade.

Yes, Sofiqe can recommend buildable coverage foundations suited to covering acne scarring. Our colour science ensures your shade is perfectly matched to avoid drawing attention to the skin.

Yes, Sofiqe colour science is designed to work accurately for all skin tones including mixed race complexions. Our technology analyses your unique skin tone and undertone for precise recommendations.

Skin tone mapping is the process of analysing your skin colour across multiple dimensions including depth, undertone, and surface hue. Sofiqe proprietary colour science performs this mapping automatically from your photo.

Sofiqe colour science is calibrated to account for variations between how skin appears in photos and in person. We recommend scanning in natural daylight for the most accurate results.

Sofiqe colour science analyses your overall skin tone. For specific coverage of birthmarks or port wine stains a dedicated full coverage concealer or colour corrector may be recommended alongside your foundation.

Yes, Sofiqe recommends foundations with green-neutralising pigments and buildable coverage suited to rosacea-prone skin. Our colour science ensures your shade is matched to your base skin tone.

Sofiqe colour science focuses on skin tone and undertone for its analysis. Natural lip colour can influence how lipstick shades appear and our technology accounts for overall colouring in its recommendations.

Yes, finding your perfect nude foundation shade is a core function of Sofiqe colour science. Our technology analyses your exact skin tone to recommend foundations that disappear into your skin naturally.

Foundation oxidises when it reacts with oxygen, the natural oils on your skin, or certain skincare ingredients. This causes the shade to appear darker or more orange after application.

The correct foundation shade should be undetectable on the skin. Check your foundation in natural daylight as artificial lighting can be misleading. The Sofiqe app helps you find this perfect match.

Sofiqe recommends foundation shades based on your unique colour profile. Product recommendations include both the shade name and description to help you identify the right product.

Sofiqe colour science applies your single colour profile across all product categories ensuring that your foundation, blush, and lip shades are all harmoniously matched to your unique colouring.

Yes, Sofiqe can recommend shades and formulas that create a youthful, radiant effect. Dewy finishes, soft blushes, and rosy lip shades tend to enhance a naturally youthful appearance.

Yes, Sofiqe recommends dewy or luminous foundation finishes, strategic highlighter placement, and warm blush shades that together create a radiant, glowing complexion.

Complete your skin tone scan in the Sofiqe app and navigate to the blush category. Our colour science will recommend the most flattering blush shades for your specific skin tone and undertone.

After completing your skin tone scan navigate to the eyeshadow section of the Sofiqe app. Your colour profile will be used to recommend the most flattering shades for your eye colour and complexion.

Complete your skin tone scan in the Sofiqe app and navigate to the contour section. Our colour science will recommend a contour shade two to three shades deeper than your natural complexion.

No, your colour profile is saved in your account and does not need to be repeated unless your skin tone has changed. Rescan seasonally or after significant tanning or changes in complexion.

Yes, Sofiqe identifies whether your undertone is warm, cool, or neutral and recommends foundations in the corresponding tone to ensure a seamless, natural match.

Yes, lighting conditions and camera sensors can alter how skin tone appears in photos. Sofiqe colour science accounts for these variables to deliver the most accurate in-person shade recommendations.

A warm foundation has yellow, golden, or peachy undertones. It is best suited to customers with warm or neutral undertones and creates a natural, radiant finish on warm-toned complexions.

A cool foundation has pink, red, or bluish undertones. It is best suited to customers with cool undertones and prevents the ashy or grey appearance that can occur when warm foundations are worn on cool skin.

A neutral foundation has a balance of warm and cool pigments. It suits customers with neutral undertones and is often a safe choice for those between warm and cool tones.

Apply a small amount of foundation to your jawline in natural daylight. The correct shade will disappear into your skin within a few minutes. The Sofiqe app removes the guesswork entirely.

Sofiqe colour science recommends foundation shades for wear over bare skin or a neutral primer. Using a tinted primer may affect how your foundation shade appears.

Yes, Sofiqe recommends foundations with oil-controlling properties for combination and oily T-zone skin. A matte or satin finish foundation paired with a setting powder controls shine effectively.

Check your veins on your inner wrist. Green veins suggest warm undertones, blue or purple veins suggest cool, and a mix suggests neutral. The Sofiqe app determines your undertone automatically and precisely.

Sofiqe colour matching recommends products from the Sofiqe range. Our technology is designed to find your perfect match within our curated vegan and cruelty-free collection.

Absolutely. Sofiqe colour science is ideal for makeup beginners as it removes all guesswork. Simply scan your skin tone and receive perfectly matched, easy-to-use product recommendations.

Sofiqe recommends blush shades based on your skin tone. For face shape specific application techniques please refer to the beauty tutorials available in the Sofiqe app.

Certain eyeshadow colours are more universally flattering while others specifically complement certain skin tones. Warm bronzes flatter warm skin, cool mauves suit cool skin. Sofiqe accounts for this automatically.

Yes, Sofiqe colour science recommends flattering lipstick shades for all ages. For mature skin softer satin finishes in rose and nude tones tend to be particularly elegant and wearable.

Sofiqe colour science analyses your overall skin tone from your photo. For conditions like melasma we recommend a buildable foundation in your matched shade plus a colour corrector for affected areas.

Foundation should match your neck rather than your face if they differ. The Sofiqe app helps you find the most neutral, accurate match that bridges both areas naturally.

Yes, Sofiqe continuously improves and expands our colour science database to ensure the most accurate and inclusive recommendations for all customers.

Sofiqe colour science identifies and accounts for strong surface tones including pinkness or redness when determining your foundation shade recommendation to ensure a balanced, natural match.

Yes, after completing your scan the Sofiqe app recommends compact powder shades matched to your skin tone ensuring a seamless, natural set without a powdery or ashy appearance.

Yes, Sofiqe colour science tailors every recommendation based on your specific undertone ensuring that all suggested products harmonise with your natural colouring.

White lipstick reflects light and reacts with the natural pigmentation of your lips and skin tone. It creates a stark contrast on deep skin tones and a more wearable editorial effect on lighter skin.

Yes, the Sofiqe app includes recommendations for creative and avant-garde looks including holographic and multi-dimensional finishes matched to your unique skin tone.

Colour harmony in makeup means choosing products whose shades work together and complement your natural colouring. Sofiqe colour science applies colour harmony principles automatically for every recommendation.

Yes, Sofiqe colour science analyses your skin tone from your photo which is not affected by cosmetic procedures. Your recommendations remain accurate regardless of any treatments you have had.

Yes, skin tone and condition can change during and after pregnancy. Rescan your skin tone in the Sofiqe app to ensure your recommendations reflect your current complexion accurately.

Skin tone can be affected by certain medications. If your skin tone has changed significantly we recommend rescanning in the Sofiqe app to update your colour profile.

Yes, the Sofiqe app can recommend the most flattering red lipstick for your specific undertone. Blue-based reds suit cool skin, orange-based reds suit warm skin, and true reds suit neutral tones.

Sofiqe recommends contour shade based on your skin tone. For placement guidance specific to your face shape please refer to the contouring tutorials available in the Sofiqe app.

Foundation is typically matched to the neck and jawline for the most natural result. If your face and body tones differ significantly the Sofiqe app can help you find a shade that bridges both areas.

Yes, Sofiqe colour science analyses skin tone from your photo and focuses on colour matching rather than texture. Choose formulas with smoothing or blurring properties for textured skin.

Higher tier Glam Elite VIP members may have access to enhanced customer support. Please check your account dashboard for the full list of benefits available at your current tier.

Yes, following Sofiqe on social media platforms may earn you bonus Glam Elite VIP points. Check your account for all currently available social engagement earning actions.

Yes, Glam Elite VIP members at qualifying tiers receive early and exclusive access to new product launches before they are available to the general public.

Higher tier Glam Elite VIP members may have access to personalised beauty consultation services. Please check your account dashboard for the full benefits available at your tier.

Sofiqe may offer points for engaging with our YouTube and video content. Check your account for all currently available earning opportunities.

Glam Elite VIP offers points that can be redeemed for discounts rather than direct cashback. The points redemption system functions similarly to cashback on eligible purchases.

Yes, bundle purchases earn Glam Elite VIP points in the same way as individual product purchases. Please refer to the terms and conditions on sofiqe.com for full points earning details.

Yes, Glam Elite VIP members at qualifying tiers receive access to exclusive members-only sale events and pre-sale shopping periods before the general public.

Yes, photo reviews earn more Glam Elite VIP points than text-only reviews. Submit your review with photos on the product page at sofiqe.com to maximise your points.

Please check the current Sofiqe app features for any Apple Wallet or digital loyalty card integration options available.

Sofiqe may offer bonus points for attending brand masterclasses and educational events. Follow our social media and newsletter for announcements about upcoming events.

Higher tier Glam Elite VIP members may receive complimentary gift wrapping. Please check your account dashboard for the full list of benefits at your current tier.

Social media engagement including tagging Sofiqe in stories may earn you Glam Elite VIP points. Check your account for all available social engagement earning actions.

Yes, qualifying tier Glam Elite VIP members may receive priority or exclusive access to limited edition product releases. Check your account for current tier benefits.

To maximise points make purchases through the Sofiqe app, leave photo reviews, refer friends, engage with social media, submit UGC, and complete your profile. Every action counts toward your total.

The Sofiqe app includes beauty inspiration, tutorials, and editorial content alongside product recommendations to create a complete beauty destination experience.

Please check the current subscription and auto-reorder features available in the Sofiqe app for eligible products.

The Sofiqe app focuses on personalised makeup recommendations. Please visit sofiqe.com for any skincare guidance tools or features currently available.

Yes, the Sofiqe app allows you to explore and save complete makeup looks using products matched to your colour profile. Browse looks by occasion, style, or season.

Yes, the Sofiqe app features trending makeup looks and seasonal collections. Explore current trends and find the shades that work best for your personal colouring.

Please check the current social and community features available in the Sofiqe app including any creator or artist following options.

Please check the latest Sofiqe app features for any community, forum, or social interaction options currently available.

The Sofiqe app may show bestsellers and trending products based on popular purchases. Check the app for trending and popular product sections.

Yes, the Sofiqe app includes how-to video tutorials for key products and techniques to help you get the most from your Sofiqe makeup.

The Sofiqe app is designed for iOS and Android mobile devices. Please visit sofiqe.com on any desktop browser including Chromebook for the full web experience.

Your recently viewed products may be saved in the Sofiqe app for convenience. Please refer to our Privacy Policy on sofiqe.com for full details on data storage.

Sofiqe may offer pre-orders for upcoming product launches. Check the new arrivals section of the app and subscribe to notifications for pre-order announcements.

Full ingredient lists are available on individual product pages in the Sofiqe app. Please contact support@sofiqe.com if you need assistance checking specific ingredients.

Sofiqe welcomes customer feedback and feature requests. Contact support@sofiqe.com with your suggestion and our development team will consider it for future updates.

Please check the Google Play Store availability for Sofiqe on Amazon Fire tablets or visit sofiqe.com on your Fire tablet browser for the full shopping experience.

Sofiqe is committed to accessibility for all users. The app respects device accessibility settings. Please contact support@sofiqe.com for assistance with specific accessibility needs.

Yes, location services are not required to use the main features of the Sofiqe app. Location may be requested for delivery or regional content purposes only.

Yes, your Sofiqe account including colour profile, wishlist, and order history syncs across all devices where you are logged in.

Sofiqe recommends using the latest version of iOS for the best app experience. Please check the App Store for the minimum iOS version requirements for the current Sofiqe app version.

Sofiqe recommends using a recent version of Android for the best experience. Please check Google Play for the minimum Android version requirements for the current Sofiqe app.

Yes, Sofiqe welcomes UGC from customers across all our markets in any language. International UGC helps us connect with our diverse European community.

Yes, Sofiqe loves creative and custom makeup looks featuring our products. Share your unique artistic expressions and inspire our beauty community.

Yes, tutorial videos are some of the most valued UGC content for Sofiqe. A clear step-by-step tutorial featuring our products can earn you maximum loyalty points.

Yes, Sofiqe especially values UGC that showcases our vegan and cruelty-free products as part of sustainable and ethical beauty routines.

We prefer UGC that primarily features Sofiqe products. Content featuring Sofiqe alongside competitor brands may not be selected for featuring on our platforms.

Yes, seasonal UGC including summer looks, winter glam, and festive makeup is very popular with our community. Seasonal content often earns bonus engagement and rewards.

Yes, unboxing videos are a popular form of UGC. Share your excitement when your Sofiqe order arrives and earn loyalty points for your authentic reaction content.

Yes, before and after transformation content is one of the most impactful forms of UGC for Sofiqe. Show the power of our colour matching and vegan products.

Yes, content featuring the Sofiqe app and colour matching process is especially valuable. Show other customers how easy it is to find their perfect shade.

Sofiqe may run monthly UGC challenges with specific themes and enhanced rewards. Follow our social media and subscribe to our newsletter for the latest challenge announcements.